Privacy & Non discrimination policies

1. Scope and updates of this User Privacy Notice

This Privacy Notice applies to your use of this website and all Umoozi Vacation Rentals Inc.’s applications, services, products, and tools (collectively the "Services"), regardless of how you access or use these Services, including access via desktop computers, mobile devices, and apps. This privacy policy may be updated or subject to change and users shall be notified of such changes.

2. Controller

Umoozi Vacation Rentals Inc. is responsible for the collection and processing of your personal data in connection with the provision of the services.

2.1 Use of the Services

Regardless of the region in which you are located, Umoozi Vacation Rentals Inc. located at 1515 Market Street, Philadelphia, Pennsylvania 19102 is responsible for the collection and processing of your personal data in connection with the provision of our Services. Umoozi Vacation Rentals Inc. may use secure third parties for payment processing, such as Square Inc., and shall comply with their privacy policies.

2.2 Use of the payment services for Renters/ Owners.

Umoozi Vacation Rentals Inc. shall be responsible for the collection and processing of your personal data in connection with the facilitation of payment services through secure third-party processors to renters or property owners.

3. Data protection officer and contact

We have appointed data protection officers to oversee the protection of your personal data. If you have any questions about this User Privacy Notice or about data protection at Umoozi Vacation Rentals Inc. in general, you can contact the data protection officer at our Philadelphia Corporate Office.
Furthermore, if you have any suggestions, questions or complaints regarding this User Privacy Notice, or our data protection principles you may contact our Philadelphia Corporate Office at +1(800) 402-8879. (International calling rates may apply)

4. What personal data we collect and process

We collect your personal data when you use our Services, create a new User account, provide us with information via a web form, via our apps, add or update information in your user account, participate in online communication with our company, when Users leave online ratings and reviews or otherwise interact with us. The personal data we collect includes, your name, address, email address, phone number, User ID, coarse location data and search history. We may also collect some data automatically about your computer and online activity such as your IP address and web browser or software you used to access our site. The purpose of collecting this information is to prevent fraud and to customize the user’s experience.

Other Data we collect and process

We collect website or app performance data, crash data, precise location data, course location data, and other diagnostic data to improve the user experience. User data analytics may be used for marketing purposes, that is, developer ads and third-party ads. The purpose of collecting this information is to prevent fraud and to customize the user’s experience.

5. Purposes and legal basis for data processing and categories of recipients

We process your personal data for various purposes and based on several different legal bases that allow this processing. For example, we process your personal data to provide and improve our Services, for User authentication, to provide you with a personalized user experience on this website, to contact you about your user account and our services, to provide customer service, to allow communication between the User and landlord (property owner), to provide you with personalized advertising and marketing communications, and to detect, prevent, mitigate, and investigate fraudulent or illegal activity.
We may also share your information with third parties such as tax compliance agencies, law enforcement agencies that have issued a legal subpoena or as part of an ongoing legal investigation, advertising companies that promote our products, and service providers acting on our behalf, for these purposes. Data may also be shared with the User’s written consent.

6. International data transfers

Some recipients of your personal data are located outside your country or have offices in countries where data protection laws may provide a different level of protection than the laws in your country. When transferring personal data to such recipients, we provide appropriate safeguards.

7. Storage duration and erasure

Your personal data will be stored by us and our service providers in accordance with applicable data protection laws to the extent necessary for the processing purposes set out in this User Privacy Notice. Subsequently, we will delete your personal data in accordance with our data retention and deletion policy or take steps to properly render the data anonymous, unless we are legally obliged to keep your personal data longer. To maintain tax and legal compliance Umoozi Vacation Rentals Inc. shall keep user data for a minimum of seven (7) years. Data may be stored longer if required, for example, for defense against legal claims, and as far as permissible, restrict access to such information. The data shall be deleted after the relevant limitation or retention periods have expired.

8. Rights as a data subject

Subject to possible restrictions under national law, as a data subject, you have the right to access, rectification, erasure, restriction of processing and data portability with regard to your personal data. In addition, you can withdraw your consent and object to our processing of your personal data on the basis of our legitimate interests. You can also lodge a complaint with a supervisory authority.

9. Data security

We protect your personal data through technical and organizational security measures to minimize risks associated with data loss, misuse, unauthorized access and unauthorized disclosure and alteration. To this end we use firewalls, data stripping, and data encryption. We also implement physical access restrictions for our data centers and authorization controls for data access.

Non-Discrimination Policy

Umoozi Vacation Rentals Inc. respects the dignity of the individuals we serve and shall ensure that all persons using our services though our website or mobile application shall have equal opportunity in service delivery, in accordance with federal, state and local regulations in each jurisdiction. All users of our software have the right to be accorded full and equal consideration, regardless of protected group status.

All our property rental booking software services, property listings and renter bookings are facilitated without regards to race, sex, color, national origin, ancestry, religious creed, handicap or age, and/or any characteristic protected by law.

Umoozi Vacation Rentals Inc. is aware of and allows exceptions to this policy in some jurisdictions due to religious, social or cultural norms (such as gender specific listings in cultures where it would be inappropriate for persons of the opposite genders to rent a room in one house) and shall comply with all local laws in each jurisdiction. Users of our website, applications, or any of our software or services also agree to comply with our Non-discrimination policies and local laws in their jurisdictions.

Complaints of discrimination can be submitted in writing to our corporate office at customerservice@umoozi.com